FAQ

• Do you offer International shipping?
  

  We ship to the UK, the Netherlands, Belgium, Luxembourg, France, Germany, Austria, Italy, Spain, Portugal, Croatia, Ireland & Denmark.
  
  

• How long does it take we send orders?

  We process and ship orders within 1-2 workdays. Delivery times may vary depending on the destination.
  Check Shipping & Delivery for more information.
  
  

• What to do when my order arrives broken?

  Please send us an email with your ordernumber and picture of the damaged bottle(s). We always find the best solution for our members. 
  
  

• How are the consumables stored?

  We store our consumables in boxes in a secured, constant-temperature warehouse in the Netherlands to ensure optimal wine aging and prevent spirit evaporation.

  
  

• Payment methods we accept

  • iDEAL
    
  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay
  • PayPal
  • Shop Pay
  • Bancontact
  • SEPA Bank Transfer