FAQ

• Do you offer international shipping?
  

  We ship to the UK, the Netherlands, Belgium, Luxembourg, France, Germany, Austria, Italy, Spain, Portugal, Croatia, Ireland & Denmark.
  
  

• How long does it take before we ship your order?

  We process and ship orders within 1-2 workdays. Delivery times may vary depending on the destination.
  Check Shipping & Delivery for more information.
  
  

• What to do when my order arrives broken?

  Please send us an email with your order number and a picture of the damaged bottle(s). We always find the best solution for our members. 
  
  

• How are the consumables stored?

  We store our consumables in boxes in a secured, constant-temperature warehouse in the Netherlands to ensure optimal wine aging and prevent spirit evaporation.

  
  

• Payment methods we accept
  

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay
  • PayPal
  • Shop Pay
  • Bancontact
  • SEPA Bank Transfer