RETURNS & REFUNDS

1. Damaged or Defective Items

If you receive a product that is:

• Damaged during transit,
• Leaking or broken,
• Incorrect or not matching your order,

Please email us at info@reservedtreasuresclub.com include:

• Your order number
• Clear photos of the damaged or incorrect product
• An explanation of the issue

We review your request and offer a suitable solution, which may include:

• Replacement product (if available)
• Store credit
• Refund
  
  

2. Non-Returnable Items

We cannot accept returns for:

• Opened or used bottles
  
  

3. Refund Processing

If a refund is approved:

• It will be processed to your original method of payment within 7–10 business days.
• You will be notified by email once the refund has been issued.